Verification of a Value Added Tax (VIES) number You can use the European Union's VAT Information Exchange System VIES to check online whether a business is registered for cross-border business within the EU.
General German Forwarder Conditions 2017 (ADSp 2017)
Why do I need your escrow service?
Our escrow service ensures that both buyers and sellers who do not know each other personally can conduct their purchases securely over the Internet. The processing takes place step by step; This means that the buyer first pays the purchase amount plus applicable fees into our escrow account (money transfer). After receipt of money, the goods will be shipped by the seller. As soon as the goods have been duly delivered, the purchase price deposited in the escrow account is forwarded to the seller's bank account by means of a money transfer.
What does the escrow service do for me as a buyer?
The escrow service offers you maximum security for your money transfer. You take no risk by paying in advance, the goods are bought unseen.
What does the escrow service do for me as a seller?
You have the certainty that the buyer has initiated the money transfer for the goods. If the buyer is satisfied that the goods are in perfect condition, we will immediately transfer your money from our escrow account. In addition, the trustee service creates more trust among your customers and thus increases your sales and profits.
How expensive is the escrow service?
Our escrow service costs you a maximum of 1% of the turnover with a minimum fee of only 1 euro! This makes us one of the cheapest escrow providers in the world. You also have the ability to specify who pays the fees (either all fees borne by the buyer, all fees borne by the seller).
Isn't it dangerous to transmit my account details over the Internet?
Since we work with high security standards, there is no risk of your data falling into the wrong hands
What do I have to consider when transferring money to the escrow account?
You must enter the sales contract number and date as reference so that your money transfer can be assigned to the corresponding trustee order without any doubt.
All vehicles are state-of-the-art and are regularly checked for safety by external experts and our long-standing partner workshop.
What happens if I have transferred too much money?
The difference will be immediately transferred back from our escrow account to the buyer's account.
What happens if I have transferred too little money?
If the transfer is too low, the seller will be informed of the receipt of the money with the message that the amount transferred to our escrow account was insufficient and the remaining difference must be transferred by the buyer.
Can I also use the escrow service outside of Europe?
The trustee service within the EU can be used at any time without any problems. For payment transactions/money transfers between the member states of the EU, we use the EU standard transfer system for you, which guarantees the most cost-effective money transfer to our escrow account.
What is a tracking number?
With each successfully created escrow order, you will receive a tracking number with which you can easily check the status of your order in our tracking system, for example via the receipt of money on our escrow account.
What do I have to consider when buying from abroad?
As a buyer from Germany who wants to buy abroad, you don't have to pay attention to anything else. The fiduciary order is processed for you like a domestic transaction. As a buyer from abroad who wants to buy in Germany, you must enter your IBAN and your BIC (Swift Code). If you are a buyer from Germany who wants to buy abroad, your contractual partner must enter his IBAN and BIC (Swift code). You have the option of specifying this during registration or later. If you don't know what an IBAN or BIC is, check out our EU Standard Bank Transfer page for all the information you need.
I am not receiving an email from AUTOTRANSPORTI BELLANDI FERDINANDO?
In isolated cases, our e-mails can be declared as spam. This happens especially when your spam filter rules are set too strict. If you use a free mail provider, check your spam folder or spam guidelines to be on the safe side if you are expecting an e-mail from us in vain. If you have a whitelist (friends list) available, it is best to add us so that you do not miss any future emails from our escrow service.
What do I have to consider when selling from abroad?
As a seller, make sure that you enter your IBAN and BIC (Swift code). You have the option of specifying this during registration or later. If you don't know what an IBAN or BIC is, see our EU Standard Bank Transfer page for all the information you need to transfer money to our escrow account.
How do I have to ship my goods?
What happens if the buyer does not confirm receipt of the goods?
What happens if the buyer refuses to accept the goods?
What happens if the goods have defects?
As a buyer, how long do I have to inspect the goods?
As a buyer, do I have to confirm receipt of the goods?
Do you have a question that this FAQ doesn't answer?
Our references – reviews from our customers
We have been organizing loading space and freight throughout Europe since 2007. With our work, we not only want to reduce empty kilometers and increase the utilization of our transport partners, but also think logistics consistently from the customer's point of view. This includes designing communication, transparency and commitment in such a way that our customers can focus on their core business. Logistics is highly fragmented and often works in conjunction with several service providers involved. However, we want our customers to feel that booking transport with AUTOTRANSPORTI BELLANDI FERDINANDO is no more complicated than booking a hotel room. Our customers, who have rated us on various platforms over the years, should decide whether we always succeed.
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